Frequently Asked Questions

BAKERY OPENING TIMES 
FRI - 10am - 2pm
SAT - 10am - 2 pm
PRE -ORDERS/ONLINE COLLECTION
WEDNESDAY & THURSDAY 12pm -2pm
FRIDAY & SATURDAY 10 am - 2pm
 
Are your Doughnuts 100% PLANT BASED? 
Absolutely! All our products are 100% plant based, No dairy or animal products are EVER used.
Do you ship outside the North West?
For orders over 24 doughnuts we can arrange a courier service at an additional cost.
Is it true these are the BEST doughnuts?
Yes this is true.
Can the swirls be FROZEN?
Yes they can! when you receive them pop them in the freezer & defrost when you are ready!
Should I microwave the SWIRLS?
To make them super delicious we recommend a 20 second spin in the microwave!
How do I collect my doughnuts?
When you place your order the checkout will be offered available dates and times for THURSDAY, FRIDAY OR SATURDAY for collection. 
Nationwide Delivery
We deliver nationwide Thursday & Friday. Please add your telephone number & email so you can track your order.
Is the Doughnut Whisperer Emmett Scanlan?
Thankfully not! We have a secret weapon known as Miss Stephanie Reid!
Do you do Festivals?
We do, please keep an eye on our social media as to what events we are attending  or sign up to our mailing list for exclusive offers and exciting news!

 Do you have gift cards?

We certainly do! in fact it's a wonderful gesture, who doesn't LOVE GIFTS!

Do you have gluten free doughnuts? 

Not currently BUT this is something we are working on - stick with us!

Can I eat my doughnuts the next day? 

Our doughnuts are freshly-made in house and we recommend eating them on the day of purchase or delivery so you taste them at their absolute BEST! 

Do you want to join our tribe? for all job enquires please email
info@thedoughnutwhisperer.co.uk

 

I have to cancel my order?

To cancel your order, please give us at least 48 hours notice for a full refund. Orders cancelled with 24 and 48 hours notice are subject to a 25% cancelation fee. Unfortunately we are unable to offer refunds on any orders cancelled with less than 24 hours notice

 

Do any of your doughnuts contain nuts?

Yes, some of our fillings or toppings do contain nuts. We use nuts in our kitchen so can’t guarantee a nut free environment - apologies! 

Do you have an allergens chart?

We do! it is attached below.

Do you do events/catering?

Yes - we love events! If you have an upcoming event and would like our doughnuts to be part of it, please message us at info@thedoughnutwhisperer.co.uk